ACE Services is that rare type of company – a family-run firm, with the knowledge, infrastructure, attention-to-detail and customer service ethos of a large multinational corporation. At every stage of the process, Tim Foster and his superb team are on hand to advise on exactly what works best for each individual job. Having been referred by a previous customer, I found that there was no hard sell – only honest, straightforward and intuitive communication about my needs. The company is extremely sensitive to issues of budget and affordability, trying at every point to minimise my outlay and maximise the benefits of air-conditioning, air-cooling, air-purification and air-warming. I was delighted to find that the solution they came up with for my own complex domestic and business needs was surprisingly affordable. They work with a wide variety of manufacturers, and given the generous levels of long-term servicing they offer, their installation and maintenance expertise are clearly held in high esteem by their suppliers. After two extensive site-visits, installation day itself was a smooth and entirely hassle-free experience. Electrical and structural elements are handled with dexterity; aesthetic considerations and the overall design of your home are taken into account at every stage; noise and mess are kept to a minimum – indeed the team constantly clean up after every section of the installation. Before they left they even made sure I was connected up to the mobile App that controls the unit remotely. The finished product has absolutely transformed the premises, meaning that summers are infinitely more manageable and winters much more comfortable, all achieved with one extremely elegant and visually appealing unit, placed discreetly at the point of maximum effectiveness. I’ve now arranged for a twice-yearly service visit, very competitively priced and designed to keep the unit in tip-top condition and extend its lifespan. Overall, it’s been a total pleasure dealing with Tim and the rest of the team. Warmly recommended.